Goliath Pressure Washing Supply Policies

Goliath Pressure Washing Supply - Shipping Policy

Thank you for choosing Goliath Pressure Washing Supply for your pressure washing needs. Please review our shipping policy to ensure a seamless experience with your orders.

📦 Processing Time:

Orders are typically processed within 1-2 business days from the time of purchase.
During peak seasons or promotional periods, processing times may be extended. We appreciate your patience during these times.

🌐 Shipping Methods:

We offer both standard and expedited shipping options.
The shipping method selected at checkout will determine the estimated delivery timeframe.

🚚 Shipping Rates:

Shipping rates are calculated based on the weight of your order and the delivery destination.
Free shipping may be available for qualifying orders or special promotions.

📍 Domestic Shipping (United States):

We ship within the United States.
Standard shipping typically delivers within 3-7 business days.
Expedited shipping options are available for quicker delivery.

🌍 International Shipping:

At this time, we do not offer international shipping. Our services are limited to U.S. addresses.

📧 Order Tracking:

Once your order is shipped, you will receive a confirmation email with tracking details.
Use the provided tracking number to monitor the progress of your shipment.

📍 Address Accuracy:

Customers are responsible for providing accurate shipping information.
Please double-check your shipping address during checkout. We cannot be held responsible for orders sent to incorrect addresses provided by customers.

🚫 Delays and Issues:

Goliath Pressure Washing Supply is not responsible for shipping delays caused by external factors such as weather, customs, or carrier issues.
If you encounter any problems with your shipment, please contact our customer service team for assistance.

🔄 Returns and Exchanges:

For details on returns and exchanges, please refer to our Returns Policy.

For further inquiries or assistance with shipping, please contact our customer service at GoliathSoftwash@gmail.com

Thank you for choosing Goliath Pressure Washing Supply. We value your business and are committed to providing top-quality products and services.

Return Policy

We offer a 30-day return policy, giving you 30 days after receiving your item to request a return.

Return Eligibility:

Items must be in the same condition as received—unworn or unused, with tags, and in the original packaging.
A receipt or proof of purchase is required.

How to Start a Return:

Contact us at support@goliathpressurewashing.com to initiate a return.
Returns should be sent to the following address: [INSERT RETURN ADDRESS].
If your return is accepted, we will provide a return shipping label and instructions on how to send your package.
Items sent back without prior authorization will not be accepted.

For any return inquiries, reach out to us at GoliathSoftwash@gmail.com

Damages and Issues: Please inspect your order upon receipt. If you find any defects, damage, or if you received the wrong item, contact us immediately so we can resolve the issue.

Exceptions / Non-Returnable Items: Certain items cannot be returned, including:

Perishable goods (e.g., food, flowers, plants)
Custom products (e.g., special orders, personalized items)
Personal care items (e.g., beauty products)
Hazardous materials, flammable liquids, or gases

For questions about specific items, please contact us. Sale items and gift cards are also non-returnable.

Exchanges: To exchange an item, return the original item first. Once the return is accepted, you can make a new purchase for the desired item.

Warranty

All items we sell are new and unused unless specifically noted. All warranties on products are presented by the original manufacturer and will vary in term. Returned items must be accompanied by a return goods authorization (RGA) which the Power Wash Store will obtain for you. The customer is responsible for the shipping costs to send the item to the manufacturer for evaluation. Warranty items are covered by a repair or replace warranty only, if you need an immediate replacement you will have to purchase the particular item. Once the original item has been evaluated or repaired by the manufacture it may be returned to you based on the manufactures prerogative. If the manufacture determines it is more cost effective to offer a credit you will be contacted and given the option of the credit or the replacement part being returned.

We do not provide any labor warranty on equipment purchased unless specifically stated in writing. The components that make up the unit however do carry their own individual warranty which will begin from the date of purchase. Should a problem arise we will be happy to assist you in trouble shooting the issue and provide an RGA on the item in question.